Search, offers, and quotes degraded

Incident Report for Hokodo

Resolved

This incident has been resolved.

Posted Apr 07, 2022 - 14:20 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 07, 2022 - 11:41 UTC

Monitoring

We have applied a fix to this issue which appears to have resolved the performance degradation, we will continue monitoring

Posted Apr 07, 2022 - 10:04 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 07, 2022 - 09:50 UTC

Identified

We have noticed degraded performance in our backend systems. This impacts company search, offers, quotes, and credit limit checks

The issue has been identified and we are working on a fix

Posted Apr 07, 2022 - 08:30 UTC

This incident affected: API and BNPL checkout.