Offers and quotes degraded for UK companies
Incident Report for Hokodo
Resolved
This incident has been resolved.
Posted Jun 14, 2023 - 13:55 UTC
Monitoring
Our data provider has acknowledged the issue and has stated that while they will continue monitoring throughout the day for any further problems, they consider this incident to be resolved.
Posted Jun 14, 2023 - 11:49 UTC
Update
The problem is isolated to a single endpoint from our provider. Until we receive an update from the provider, we have narrowed down our bypass to disable only this specific endpoint. This further reduces the impact of the issue, enabling quotes and offers for most new buyers.
Posted Jun 14, 2023 - 09:41 UTC
Identified
We’ve noticed degradation in performance of one of our data providers in the United Kingdom. This may be affecting quotes and offers for new, unknown buyers.

We have put fallback measures in place.

We are waiting for an update from our provider.
Posted Jun 14, 2023 - 09:19 UTC
This incident affected: API and BNPL checkout.