BNPL Direct Debit Checkout degraded for new buyers

Incident Report for Hokodo

Resolved

This incident has been resolved.

Posted May 07, 2024 - 09:52 UTC

Monitoring

Our Provider have confirmed the incident is resolved

Posted May 07, 2024 - 09:40 UTC

Identified

We’ve noticed degradation in performance of one of our payment providers. This may be affecting new buyers who wish to checkout with direct debit.

We are waiting for an update from our provider.

Posted May 07, 2024 - 09:33 UTC

This incident affected: BNPL checkout and Confirmation & payment portal.